JUNIOR REPAIR TECHNICIAN

Full time - Auckland

Do you have a passion for the latest technology? Do you love tinkering with electronics? This could be your dream job.

You will be an integral part of the DJI Certified Repairs Centre at DJI Ferntech. We are New Zealand’s drone experts; a company that brings technology, innovation, specialist service and expert advice to both our consumer and commercial customers.

As a junior member of the team, you will have the opportunity to learn highly sought-after technical skills in a fast-growing, innovative industry. Working alongside senior members of the team, you will be responsible for helping in the diagnosis and repair of drones, to get them back in the air as soon as possible.

 

We are looking for someone with the following skills, experience, and abilities:

  • An intelligent and analytical personality: you are interested in identifying complex problems and thrive on resolving them quickly and efficiently.

  • Very practical with technical skills: you enjoy servicing technology with basic soldering skills and a general understanding of electronics.

  • Good written and oral communication skills: you are confident in dealing with customers via email and phone.

  • A high level of ownership: you take pride in the quality of your work, demonstrating accuracy and thoroughness in everything you do.

  • Self-motivated and organised: if you see a problem, you take the initiative to fix it.

  • Dependence and professionalism: you accept responsibility for own actions and follow through on commitments.

  • An interest in drone and camera technology: you like to keep up with the latest advancements in the industry.

  • A team player: you are happy to roll up your sleeves and help out others when required.

 

Roles and responsibilities:

  • Repair both the hardware and software of products

  • Process and dispatch repairs according to internal processes

  • Input and record data

  • Liaise with customers on repairs matters in a friendly and helpful manner

  • Test fly aircraft to ensure it is in full working order

  • Keep up to date with advancements in the technology

  • Collaborate with team members to ensure all internal processes are completed


What is on offer:

  • Working for a local, family-run business, Ferntech, while also having the support of DJI, an incredibly successful global brand at the forefront of drone technology.

  • Being part of an expert team that is providing leading technology to both consumers and commercial clients in New Zealand.

  • The opportunity to develop your knowledge and skills to become an technical expert in a fast-growing, dynamic industry, with support from senior staff and eventually the potential to train with DJI Global.

  • A young, positive and inclusive company culture with a flat structure — we are all friends and enjoy working, socialising and flying drones together!

 

Applicants for this position should have NZ residency or a valid NZ work visa.

Please apply with your CV and cover letter outlining your experience and understanding of drone technology to dan@ferntech.co.nz.